We are pleased that you visit our website bcation.swiss and are interested in our offers. The protection of your personal data is very important to us. In this privacy policy, we explain which personal data we collect and process, for which purposes this is done, on which legal basis the processing is based, and which rights you have regarding your data. This privacy policy applies to visitors of our website as well as to customers, interested persons, newsletter subscribers, and applicants. Depending on your place of residence, different data protection laws may apply, in particular the revised Swiss Federal Act on Data Protection (revDSG) and the General Data Protection Regulation (GDPR) of the European Union.
Controller
The controller responsible for data processing is bcation gmbh, Hardturmstrasse 161, 8005 Zurich, Switzerland. If you have any questions regarding data protection, you can contact us at any time by email at data.protection@bcation.space. Further information about our company can be found on our website www.bcation.space.
Processing of personal data
We process personal data when you use our website, contact us, or make use of our services. This includes in particular contact and identification data such as your name, email address, or telephone number. In addition, we process usage and log data, for example your IP address, browser type, operating system, date and time of access, and the pages you access. If you communicate with us, we also process content from emails, forms, as well as appointment or coaching requests. When visiting our website, cookies and comparable technologies may also be used. These include technically necessary cookies as well as – if you have given your consent – analysis and statistics tools, for example Google Analytics.
Purposes and legal bases
The processing of your personal data is carried out for the provision, operation, security, and optimization of our websites and services. In addition, we use your data to process inquiries and bookings, to provide course and coaching services, and to communicate with customers. If you have given us your consent, we also process personal data for newsletter and marketing purposes. Furthermore, processing may take place in order to fulfill legal obligations, in particular in connection with retention, documentation, and information obligations. Depending on the context, processing is based on your consent, on the performance of a contract or pre-contractual measures, on our legitimate interest (in particular in IT security as well as the stability and optimization of our offer), or on legal obligations. You may withdraw any consent you have given at any time with effect for the future.
Cookies and tracking
Our websites use cookies and comparable technologies. Initially, technically necessary cookies are used which are required for the operation and security of the website. In addition, analysis cookies may be used – exclusively with your consent – to statistically evaluate user behavior and improve our offer. Functional cookies may also be used to provide certain settings or convenience functions. You can adjust your cookie settings at any time via the cookie banner or through the settings of your browser.
Disclosure to third parties and international data transfers
We implement appropriate technical and organizational measures (TOMs) to protect personal data against unauthorized access, loss, misuse, or manipulation. These measures are based on recognized standards of information security, are regularly reviewed, and adapted to the current state of technology. Personal data is only disclosed to third parties if this is necessary for the provision of our services or if there is a legal obligation to do so. This includes in particular payment service providers, IT and hosting providers, appointment and communication services, as well as course instructors or coaches. All service providers used process personal data exclusively on our behalf and on the basis of contractual agreements that ensure compliance with the applicable data protection regulations. Personal data is not sold. A transfer of personal data to countries outside Switzerland or the European Union, in particular to the United States, cannot be ruled out in connection with certain services used. In such cases, we ensure that appropriate data protection safeguards are in place, in particular through the conclusion of recognized standard contractual clauses or other legally permitted protective measures in order to guarantee an adequate level of data protection.
Data retention
Personal data is only stored for as long as this is necessary for the respective processing purposes or as long as statutory retention obligations exist. As soon as the purpose of processing no longer applies and no legal retention obligations oppose deletion, the personal data will be deleted or anonymized.
Courses, coaching, customer account
If you register for a course, a lesson, or another service, we process in particular your name, your contact details, as well as billing-related information. This data is required to process your registration, provide the respective service, communicate with you, and issue invoices. For the provision of services, selected data may be shared with course instructors, lecturers, or technical service providers such as Microsoft Teams or Zoom, insofar as this is necessary for this purpose. If necessary for an offer, a personal customer account may be created. The access data must be treated confidentially and may not be shared with third parties.
Applications
If you apply to us or submit application documents on your own initiative, we process the personal data you provide exclusively for the purpose of carrying out the application process. If no employment relationship is established, your data will be deleted after an appropriate period unless there is a legal retention obligation or you have explicitly consented to longer storage. You may withdraw any consent given at any time with effect for the future.
Newsletter
When registering for our newsletter, we process your email address as well as – if provided – your full name and your thematic interests. The newsletter is sent using the double opt-in procedure. Our newsletters may contain technical evaluations, for example regarding opening or click rates, if this function is used. You can unsubscribe from the newsletter at any time or withdraw your consent with effect for the future.
Services used
For the operation of our offers we use in particular the following services: hosting with digital ocean, web analysis with Google Analytics (GA4), payment processing via Worldline, appointment booking and video conferences via Microsoft Teams, Google Meet or Zoom, as well as embedded videos via YouTube or Vimeo.
Social media
We maintain profiles on X (Twitter), Facebook, Instagram, TikTok, YouTube, and LinkedIn. When visiting our social media profiles, data processing is primarily carried out by the respective platform operators. The privacy policies of the respective providers apply. We generally do not process content that you publish on our social media profiles for other purposes.
Your rights
You have the right to obtain information about your personal data, to request the correction of inaccurate data, to request deletion or restriction of processing, and to data portability. Furthermore, you have the right to withdraw any consent given at any time with effect for the future. You also have the right to lodge a complaint with a competent data protection supervisory authority.
Changes and contact
We reserve the right to adapt this privacy policy if necessary. The current version on our website applies. If you have any questions or concerns regarding data protection, you can contact us at any time at data.protection@bcation.swiss We will make every effort to process your request promptly and in accordance with the applicable data protection regulations.